Nice Words, First Principles, and Laws

A running list of words, concepts, and mental models I keep coming back to.

Words

  • Asymptote
  • Deterministic
  • Long tail

Concepts

  • Multi-tenant SaaS
  • Recency bias
  • Cold start problem
  • Low floor low ceiling / high floor high ceiling
  • The endowment effect
  • Dark patterns
  • Gradient ascent — false peak
  • Optimistic execution

Lessons

  • Customer success and sales success are two different things.

Laws

  • Parkinson's law